Privacy policy
Welcome to GoInvoice.io! We are committed to protecting your privacy and ensuring your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and share information when you visit our website or use our services.
1. Information We Collect
We collect various types of information to provide and improve our services. The information includes:
1.1. Information You Provide Directly:
Account Information: When you create an account, we collect your name, email address, billing address, phone number, and payment details.
Customer Support: Information you share when contacting our support team or participating in surveys.
1.2. Information Collected Automatically:
Device and Usage Information: IP address, browser type, device information, and how you interact with our site.
Cookies and Tracking Technologies: Data from cookies, pixel tags, or similar technologies to improve your browsing experience.
1.3. Third-Party Information:
We may collect information from third-party integrations, like payment processors or accounting software, that you connect with your GoInvoice account.
2. How We Use Your Information
We use the information collected for the following purposes:
To provide, maintain, and improve our services.
To process transactions and send invoices.
To personalize your experience, including content and product recommendations.
To send updates, promotions, and service notifications.
To monitor and analyze trends, usage, and activities to enhance the website.
To comply with legal obligations and resolve disputes.
3. Sharing Your Information
We only share your information in limited circumstances:
With Service Providers: Third-party vendors who assist with operations like payment processing, analytics, or customer support.
With Business Partners: For services integrated into GoInvoice, like accounting platforms or CRMs.
In Legal Situations: When required by law or to protect the rights and safety of our users or GoInvoice.
In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
4. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your experience on our website:
Essential Cookies: Required for website functionality.
Performance Cookies: To analyze site usage and improve performance.
Targeting Cookies: For personalized ads and marketing.
You can manage cookie preferences in your browser settings.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
Access and Portability: Request access to the data we have about you.
Correction: Update or correct your information.
Deletion: Request the deletion of your personal data.
Opt-Out: Unsubscribe from marketing communications.
To exercise these rights, contact us at privacy@goinvoice.io.
6. Data Security
We implement robust security measures to protect your data, including:
Encryption for sensitive information.
Regular security audits.
Restricted access to personal data.
While we strive for optimal security, no online system can guarantee 100% safety.
7. Data Retention
We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.
8. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
9. Children's Privacy
GoInvoice.io is not intended for children under the age of 13. We do not knowingly collect data from children.
10. Changes to This Privacy Policy
We may update this policy from time to time. Significant changes will be communicated via email or a notice on our site. The "Effective Date" at the top indicates when the policy was last updated.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Email: privacy@goinvoice.io
We are dedicated to resolving any concerns you may have about your privacy.