Thank you for choosing GoInvoice.io. We strive to provide a seamless and efficient invoicing experience. However, if you are not entirely satisfied with our service, we offer a refund policy under the conditions outlined below.

1. Eligibility for Refunds

GoInvoice.io offers refunds under the following conditions:

Technical Issues: If you experience a system error or malfunction that prevents you from using the service as intended and our support team is unable to resolve the issue within 7 business days.

Unauthorized Charges: If you notice an unauthorized charge on your account and report it within 14 days of the transaction.

Accidental Subscription Renewal: If you forgot to cancel your subscription and request a refund within 5 days of renewal.

Service Downtime: If GoInvoice.io experiences an outage of more than 72 consecutive hours and you are unable to access your invoices or account.

2. Non-Refundable Cases

Unfortunately, we do not offer refunds in the following situations:

Change of Mind: If you decide you no longer need the service after purchase.

Partial Usage: If you have used the service for a significant period and then request a refund.

Violation of Terms: If your account was terminated due to a breach of our Terms and Conditions.

Third-Party Service Issues: We are not responsible for failures or errors caused by third-party integrations or external payment processors.

3. How to Request a Refund

To request a refund, please follow these steps:

Submit a Request: Contact our support team at [support@goinvoice.io] with the subject line "Refund Request - [Your Order Number]."

Provide Details: Include the reason for your refund request, relevant transaction details, and any supporting evidence.

Processing Time: Refund requests will be reviewed within 5-7 business days. If approved, the refund will be processed within 10 business days.

4. Refund Method

Approved refunds will be credited back to the original payment method used at the time of purchase. Refunds cannot be issued to an alternative payment method.

5. Modifications to This Policy

GoInvoice.io reserves the right to modify this Refund Policy at any time. Changes will be posted on our website with an updated effective date. Continued use of our service after policy updates constitutes acceptance of the revised terms.

For further assistance, please contact our customer support team at [support@goinvoice.io].

GoInvoice.io[www.goinvoice.io]